Privacy Policy

We collect information you provide directly to us, including your name, email address, and any messages you submit through our contact form.

When you create an account or use our services, we may collect your account credentials, billing information, bot configuration data, and usage logs.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

We use the information we collect to provide, maintain, and improve our services, including deploying and managing your AI assistants.

Your information helps us process transactions, send you service-related communications, respond to your inquiries, and provide customer support.

We may use aggregated, anonymized data for analytics purposes to understand usage patterns and improve our platform.

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of BotPhi, our users, or others.

Your data is stored on secure servers provided by our infrastructure partners. We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your information.

Bot conversation data is processed in real-time and is not permanently stored on our servers unless explicitly configured by you for logging purposes.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

BotPhi integrates with third-party AI providers including Anthropic (Claude), OpenAI (GPT), and Google (Gemini). When you use these services through our platform, your bot interactions may be processed by these providers.

Each AI provider has its own privacy policy and data handling practices. We encourage you to review their respective policies.

We send only the minimum necessary data to AI providers to fulfill your bot's functionality.

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how visitors interact with our website.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

You have the right to access, correct, or delete your personal information at any time. You may request a copy of the data we hold about you.

You can opt out of non-essential communications by clicking the unsubscribe link in our emails or contacting us directly.

If you wish to delete your account and all associated data, please contact us at privacy@srijaklabs.com.

BotPhi is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of BotPhi after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@srijaklabs.com or through our contact page.